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Optimizing your health and wellness

We offer quality and comprehensive care for patients, adults and children, when they need home infusion and nutritional therapy. Our pharmacists have the experience and expertise to bring the newest technologies to your home. We are a leader in the field of care, providing our patients the widest possible choice of services.

Providing treatment tailored to our patient’s individual needs, our nursing team also teaches patients and caregivers how to use and manage any equipment associated with treatments. Our goal is to provide care, education, and support so patients remain comfortable and confident at home.

Patient Education

Insurance

Insurance

Most major insurance companies cover home infusion services. Medicare provides coverage for many therapies. For your convenience, our staff will contact your insurance carrier to determine exact coverage then inform you of your benefits. Your patient agreement form will accompany your first delivery with specific benefit details.

Frequently Asked Questions about Home Infusion

Whether you are looking into home infusion therapy for the first time, curious about services, or are exploring costs, we can provide clear answers.

Below, we have addressed some of the most commonly asked questions about home infusion therapy, how it works, and what to expect.

Home infusion therapy is the provision of intravenous (IV) medications through a catheter directly into the patient’s bloodstream. Infusion therapy is prescribed for more serious infections and specialized disorders when oral medications are less effective.  Our services enable patients to receive therapy and treatment in the comfort of their own home.

Once home infusion therapy is prescribed by your physician we will work directly with you to coordinate your start of care. All necessary supplies will be delivered in time for your first visit from one of our nurses. Follow up visits and deliveries will be scheduled at your convenience and we will regularly update your physician on your progress to ensure you receive the best results and outcomes from your therapy.

 What types of therapies are provided through home infusion care?

  • Anti-emetics
  • Catheter maintenance
  • Hydration
  • Immune globulin therapy
  • Inotropic therapies
  • IV antibiotics for infectious disease
  • Nutritional therapies
  • Pain management therapies

Most major insurance companies cover home infusion services.For your convenience, our staff will contact your insurance carrier to determine exact coverage then inform you of your benefits and any out-of-pocket expenses. Payment plans can be made upon request. Your patient agreement form will accompany your first delivery with specific benefit details.

Medicare Part B covers some home infusion therapies; however there is standard 20 percent copayment for approved services. Medicare Part D will cover the medication you are prescribed, but may not cover the cost of delivery, supplies, and clinical support. Medicaid coverage for home infusion therapy differs by state, but generally covers most medications and services. The Community Mercy Home Care Pharmacy team is available to answer your questions and help verify your coverage so you know what costs you may be responsible for, if any.

We will work with your physician and our local nursing provider to coordinate your care and communicate updates in a timely manner. Prior to your first visit, our pharmacy will deliver all equipment required for your prescribed therapy. A detailed explanation of what is being delivered will be provided; resources for your equipment and contact information for whom to call should questions or issues arise.  

During your first nursing visit, he or she will administer and educate you on your medication and answer any questions about your treatment and equipment. Our goal is to empower you to actively participate in your care for best results. Prior to the end of your first nurse visit, you will schedule your next appointment and any additional follow up appointments. Should you have questions about your therapy in between visits, we have a nurse and pharmacist on call 24 hours a day, seven days a week.

Usually, patients receive frequent visits in the first week of their care, with the goal of working towards weekly visits. Your nurse will come as needed and you will receive weekly deliveries to your home throughout the course of your therapy.

Hands-on instruction by a nurse will be provided as well as written instructions and video tutorials. A nurse and pharmacist are always available 24 hours a day for additional help if needed.

Yes, the pharmacy will provide everything necessary for your infusion therapy.

Total Parenteral Nutrition (TPN) is a comprehensive nutritional liquid compound that is tailored to meet each individual patient’s specific nutritional needs when their body is incapable of absorbing nutrients orally.  It includes vitamins, fats, carbohydrates, protein and electrolytes at a prescribed volume and infusion rate (either continuously or cycled overnight using an infusion pump). This type of medication is used to help patients receive proper nutrition when their normal digestive processes are not functioning properly.

A pharmacist and nurse are available 24 hours a day, seven days a week for emergencies, new referrals, or changes in therapy. Call us anytime with questions or specific needs.

Our  mission, vision and values inform every aspect of our work each day, and remind us that we serve our patients, their families, our communities – and also each other. Our mission, vision and values work hand in hand: the first states our purpose, the next declares our ambition, and our values guide our actions and shape our culture. 

Fully accredited by Accreditation Commission for Health Care (ACHC) our skilled team members are trained in therapies that improve patient comfort and outcomes.

We are proud to offer collaborative health care services tailored to patients in a home setting where dignity, self-sufficiency, and independence are the priority.

Still have questions? Please contact us to connect with one of our local home infusion therapy agencies.